Returns & Exchanges
At Make Your Own Perfume, we want you to love your signature scent, which is why we offer a 30-day satisfaction guarantee on all custom and curated fragrances. If your blend isn't quite right, we are committed to making it perfect through an exchange or a full refund.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Package Your Fragrance
Carefully place the perfume bottle in its original decorative box and secure it within a padded shipping mailer to prevent breakage during transit.
Ship It Back
Attach the prepaid shipping label provided via email to your package and drop it off at any authorized courier location within 7 days of your request.
Quality Review & Refund
Once our scent specialists inspect the returned bottle, we will process your refund or ship out your adjusted custom blend within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing